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Here are the answers to the most frequently asked questions.
We have answered the most frequently asked questions here and hope this will help you. If not, please contact us at support@costale.com
We offer costumes in several children’s sizes, from 86 cm up to 128 cm. We have a size chart to help you find the right fit. Please note that some costumes may run slightly larger or smaller than standard sizes.
Our sizes correspond to the most common children’s clothing sizes. If you’re unsure, we recommend choosing a larger size. We also provide size guides, which you can find on the product pages.
We recommend using Klarna as payment method. With Klarna, you can choose to pay directly, by monthly invoice, or with another option that suits you best.
Yes! We offer returns and exchanges within 14 days of receipt. Products must be unused and have all tags attached. A return slip is included in your delivery if you wish to return your unused item.
Standard delivery usually takes 3–5 business days within Sweden. During major holidays, such as Halloween, delivery times may be slightly longer – we recommend ordering in advance.
Most costumes are recommended to be hand-washed or machine-washed at 30°C. Always read the care label before washing to preserve colors and materials. Inflatable costumes cannot be washed. Wings and headbands are best wiped clean with a damp cloth if needed.
If you have any questions or are unsure about something, please feel free to email us at support@costale.com and we will respond as quickly as possible! Our goal is to get back to you within 24 hours on weekdays. If you wish to make a return, a return slip is included in the package your product came in.
We deliver within Sweden, Norway, Finland, and Denmark.
Can't find the answer to your question?
If you still haven’t received an answer to your question, you’re warmly welcome to contact us. We’ll get back to you as soon as possible. You can find our contact details here.